Le Soir article – 29 March 2012

There are more and more different “fee” types added to a given price, resulting in a confusing lack of transparency.
Less transparency or by definition lack of transparency is negative for consumer/travelers and for managed travel programs

BATM is not against the commercial strategy of suppliers but transparency is a vital point if we want to continue to drive value for both sides.
BATM urges the airlines (and other suppliers) to bring the necessary transparency asked by their customers to the table in the form of reporting, so a real commercial discussion (of the total picture rather than only a part of it) can take place.

Le Soir