Traveler Centricity. Are we ready? A BATM white paper about traveler centricity and the overall sentiment of the local market towards this topic.

The rise of traveler centricity is a trend which brings a great deal of excitement and change in the travel industry and for travel managed programs.

At the BATM conference held on October 3, 2016, Travel Managers and Suppliers were asked to consider the impact of traveler centricity on travel managed programs and the evolution of their role.

BATM attached white paper document provides an overview of the outcomes from the conference discussion about traveler centricity and the overall sentiment of the local market towards this topic.

Downloads :
  • AirPlus International
  • CREATETALENT
  • Brussels Airlines
  • Thalys International
  • ACTE
  • Amadeus
  • HUSA Hotels
  • BCD Travel
  • Carlson Wagonlit Travel
  • AFTM
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